ServiceNow
Elevating ServiceNow Support for Clients
BGSF joined the ServiceNow® Partner Program to enhance our Managed Solutions practice and deliver the benefits of ServiceNow's cloud-based IT Service Management (ITSM) solutions to our clients. ServiceNow offers streamlined IT operations, improved service delivery, enhanced visibility and control, seamless integration with other enterprise systems, access to industry best practices, and experienced support from a broad network of experts.
Staff Augmentation
Contract resources with targeted specialization to provide oversight and governance support, or to supplement your implementation, enhancements, integration, or other ServiceNow requirements.
Staff a ServiceNow project with BGSF resources, including experienced Project Managers, Business Analysts, Developers, and Administrators.
Managed Services
Application management and support.
Service Desk and related ITSM Managed Services delivered via BGSF’s ServiceNow configuration (leveraged or dedicated support available).
Management Consulting
Roadmap development for new implementations, enhancements, and continuous improvement.
Assessments:
Alignment of your business goals to ServiceNow modules, capabilities, and workflows.
Find optimization or improvement opportunities within your current ServiceNow implementation.
ServiceNow for Service Desk - We’ll review the holistic service to identify improvements, efficiency gains, and ways to maximize value.
Managed Projects
BGSF will manage your project for ServiceNow upgrades, adding modules to an existing implementation, implementing enhancements or integrations, or providing subject matter expertise and governance support.
ServiceNow for ITSM - We can evaluate your services and configuration to identify and implement improvements that support your continuous improvement program.